Mercedes-Benz C-Class (W205) Air Conditioning Troubleshooting & Reset Guide

Mercedes-Benz C-Class (W205) Air Conditioning Troubleshooting & Reset Guide (2015-2021)

Mercedes-Benz C-Class (W205) Air Conditioning Troubleshooting & Reset Guide (2015-2021)

If you’re driving your C-Class on a hot summer day and realize your AC isn’t keeping up, don’t sweat! Here’s a step-by-step guide to help you find out what might be causing the issue and how to potentially fix it.


Before You Begin: Safety First!

  1. Battery: Before doing any work, disconnect your battery. Always remove the negative (black) terminal first. This ensures that you won’t accidentally shock yourself.
  2. Cool Down: Never work on the AC right after driving. Hot components can burn you.
  3. Refrigerant Care: The coolant inside the AC system is under pressure. If you’re not sure about something, it’s better to seek professional help than to risk a leak.

Start with the Basics

  1. Controls: Sounds simple, but ensure that the AC button is ON and the temperature dial is set to a cooler setting.
  2. Visual Check: Look around the AC components for any noticeable leaks or puddles. The presence of a green or yellowish fluid could indicate a coolant leak.
  3. Sound Check: Turn on the AC and listen. Any grinding or hissing noises? That might be a hint about where the problem lies.

  1. Electrical Components:
    • Fuses & Relays: Your car has a box of these, usually under the dashboard or in the engine bay. Your owner’s manual will have a map. Look for any that are related to the AC and see if they’re burnt out.
    • AC Compressor: This is like the heart of your AC system. If its clutch (a small pulley-like component) doesn’t engage when the AC is turned on, that could be the problem.
    • Temperature Sensor: Hidden behind the dashboard, this little guy makes sure the system knows the cabin temperature. If it’s faulty, your AC might be getting the wrong signals.
  2. Mechanical Parts:
    • Coolant Level: There are kits available at auto stores that can help you check this. If it’s too low, you might have a leak or the system might need a refill.
    • Belts and Pulleys: Look at the front of the engine. See those belts? One of them runs the AC compressor. If it’s cracked or loose, that’s a problem.
    • Compressor: Try turning its center part (the clutch) by hand (with the engine off!). If it’s super hard or noisy, the compressor might be worn out.
  3. The AC System Itself:
    • Condenser: Located at the front of the car (looks like a radiator), check for blockages or damage. If it’s blocked by debris or damaged, it can’t cool the air properly.
    • Valves and Filters: These regulate the flow of coolant. If clogged or stuck, your AC will underperform.

What’s the Car’s Computer Saying? Using an OBD2 scanner (a handheld device you can buy or borrow from many auto stores), plug it into the port usually under your dashboard. This device reads error messages from your car. Any AC-related codes? Those are clues!


Resetting the System Sometimes, like your computer at home, the car’s systems just need a restart.

  1. Battery Reset: Disconnect the battery for 15 minutes, then reconnect. Start your car and see if that did the trick.
  2. Onboard Reset: Some Mercedes models allow for a system reset through the dashboard controls. Dive into the vehicle settings and see if there’s a reset option under ‘Climate Control’.

Keeping Cool: Regular Maintenance

  1. Change the Cabin Filter: It keeps the air you breathe clean. Replace it annually or as your manual suggests.
  2. Check the Coolant: Every couple of years, make sure your AC coolant level is where it should be.
  3. Professional Check-Up: Every now and then, especially if you notice issues, have a professional give your AC system a thorough inspection.

We hope this guide helps you understand and possibly pinpoint any issues with your Mercedes-Benz AC system. However, if you’re ever in doubt or think the problem might be bigger than you thought, don’t hesitate to call in the experts. After all, staying cool is essential, especially on those hot summer drives.


Remember, every car is unique, and while this guide is a general overview, always consult your owner’s manual or seek professional advice when in doubt.