Another excellent smart plug on the market is Amazon Smart Plug. However, there may be some issues or connection difficulties with the Smart Plug. If you own an Amazon Smart plug and have noticed problems, you must reset it to resolve the problem.
How to Hard Reset an Amazon Smart Plug?
You can follow the steps given to perform a hard reset on Amazon Smart Plug.
- First, plug your Amazon smart plug into an AC power socket.
- Next, press the action button on the side of your Amazon Smart plug.
- Continue to hold the button down, and the indicator light will begin to flash red.
- Hold the button down until the red flashing stops and changes to blue.
- Your Amazon Smart Plug enters Reset Mode as soon as the LED begins to flash blue.
- You can now release the action button and configure the smart Plug as a new device.
Why Is Amazon Smart Plug Not Working?
There can be various reasons behind the malfunctioning of your Amazon Smart plug. If you are experiencing some connectivity issues or lack of responsiveness from the Amazon smart plug, it might be due to the following reasons.
The Smart Plug device might not be up to date.
If you encounter any problem or error with Amazon smart plug, you should check the firmware on the device as a first solution. It is often the case that Amazon smart plug starts behaving unusually when the firmware is not the latest one.
In most cases, the Amazon smart plug should upgrade automatically over the WiFi every time a new update is released. But if it doesn’t do so, you can do it manually as well. All you have to do is unplug the Amazon smart plug from the socket for about 15 seconds and then insert it back into the outlet. This should prompt the device for an update.
You can also use the Amazon Alexa app and select your smart Plug from the list of Devices. Further, tap on the gear icon present in the top-right part and check the software version of the smart Plug. You can then compare it to the latest release of the firmware.
Avoid any errors during the initial setup of the smart Plug.
While setting up an Amazon smart plug is pretty simple, there might be some errors that we ignore, and it haunts us later. So, ensure that you resolve any such errors and the setup is completed smoothly.
Strong and stable WiFi connection
Amazon smart plugs fail to function correctly if the internet connection at your home is not a good one. The WiFi connection will drop intermittently on the Smart Plug, and thus it will make it unresponsive to your commands most of the time.
Sometimes, you might have to reboot your router to fix the issue of an unresponsive smart plug.
Factory Reset if nothing works.
If the problem regarding connectivity or responsiveness persists even after trying all the methods mentioned above, you will have to reset the Amazon smart plug hard. You can follow the step-by-step process provided above for your convenience.
How To Reconnect Amazon Smart Plug?
You will have to reconnect your Amazon Smart Plug after a hard or factory reset. To reconnect your Amazon smart plug, you will have to set it up in the Alexa App as a new device.
Here is how you can do it:
- Open the Alexa app on your smartphone.
- On the home screen of the Alexa app, tap on the Devices option.
- Once you are inside Devices, tap on the “+” symbol.
- You will see the Amazon Smart Plug appearing automatically on the screen when you tap on the “+” icon.
- Next, Tap Continue.
- If the Amazon Smart Plug doesn’t appear automatically, you can add manually by tapping on the Add Device option and then tapping on Amazon Smart Plug.
- Now, tap “Next.”
- Next, you will get an opportunity to scan a Barcode if your Smart Plug’s barcode is intact (present). You can scan it by clicking there.
- If the barcode is damaged, click on “ Don’t have a Barcode option” and follow the prompts or instructions given on the screen.
- After scanning the barcode, plug your Amazon Smart Plug into a power socket and wait for a while
- Meanwhile, the Alexa app will look for the Amazon Smart Plug and connect to it automatically.
- After the connection is made, you will see a “Next” option.
- If the app fails to discover the Amazon Smart Plug all by itself, you can press and hold the action button on the Amazon Smart Plug until the indicator light starts flashing red and then blue.
- Tap on the Next, and you will get two options; either “Skip” OR “Choose a Group.”
- If you wish to add your Amazon Smart Plug to a group, you can choose a Group option.
- Else, tap on “Skip.”
- The reconnection is complete, and you will see a text saying, “ your plug is set up and ready to use.”
Why is Amazon Smart Plug Not Reconnecting?
After a factory or hard reset, you will have to reconfigure or reconnect your Amazon Smart Plug with the Alexa app. If the reconnection fails, you might have a problem with your WiFi connection.
After making sure that your WiFi connection is working fine, start the reconnection again. If the problem persists, your Amazon Smart Plug might be damaged or faulty, and you will have to replace it with a new one.
Amazon plug unresponsive after reset
Amazon Smart Plug can be unresponsive after reset because of the following reasons:
- The Power Outlet is faulty, and it may have a weak charge or no charge at all due to worn-out wirings or short circuits. You will need an electrician to fix this issue. You can also plug the Smart Plug into a different socket and check if the problem persists.
- Smart Plug has lost WiFi connection. You will have to make sure that the WiFi connection is working fine.
- The firmware on the app and the smart Plug is outdated. You can check for an update from the Alexa app or cross-verify the recent version with the latest firmware version.
- You ignored an error during the setup. You will have to restart the setup process and make sure it ends smoothly.
- Ensure that all the devices connected to the Smart Plug are plugged in and switched on.
- Your Amazon smart plug is damaged, and you will have to replace it with a new one.
How do I pair the Amazon Smart Plug with my phone?
- Download and install the Alexa app on your smartphone from the iOS App Store or Google Play Store (depending on your phone)
- If you already have the Alexa app, make sure it is updated.
- Now. plug the Smart Plug into the power socket on the wall
- Go to the Alexa app and open More.
- From their, select Add Device
- Select Plug
- Now, follow the instructions on the screen to complete the pairing process.