If you’re having problems with your Hisense TV freezing or rebooting, don’t worry – we’re here to help! In this article, we will discuss some of the most common causes of this issue, as well as some tips on how to fix it.
Sometimes, when you reboot your Hisense TV or unplug it accidentally, the screen might get frozen and stuck with a Hisense logo on it, you can try the following tips to solve the issue.
Reset Your Hisense TV
Resetting your Hisense TV is the quickest and easiest method to solve the “stuck in a reboot loop” issue. There are in fact two ways to do it –
Method – 1
- First, turn off your Hisense TV by unplugging it from the power socket
- Now, you will need to wait for 10 minutes.
- Next, press and hold the manual power button on your Hisense TV, and at the same time plug the power cord back into the outlet
- Finally, release the power button when the TV powers on
Method – 2
A Reset button is provided on every Hisense TV and this can be pressed to solve a number of issues related to your TV. So, if method number one doesn’t solve your issue when the TV is stuck in a reboot loop, you can follow the following steps to fix the problem.
- You will need to locate the “Reset” button on your Hisense TV. On the Roku Hisense TV, it is provided on the left side of the back panel of the TV. Depending on your model, the location of the button might differ.
- Make sure your Hisense TV is powered on when you perform this step.
- The reset button is usually inside a tiny hole. You can use a bent paper clip or a toothpick to insert it into the hole and press the button.
- Press the button gently without damaging the TV. So, insert the pointed object into the hole and press the button. Hold the press for a few seconds.
- When you hold the press, your Hisense TV will power on and off again. Once it does that, release the button
- The screen will go blank for a moment and then will power on again,
- This should clear all the clutter and solve the issue of “ stuck in a reboot loop” for your Hisense TV
Install the Latest Firmware
A bug or error in the current version of the Firmware can be the culprit behind the frozen screen problem. But, since your Hisense TV is stuck in a reboot loop, you cannot download the latest version of the firmware on it as it will not respond to any of the commands. So, you will have to go with another method to install the latest software to solve the issue.
- First, you will have to download the latest version of the software on your PC or laptop from Here.
- Once the file is downloaded, transfer it to a USB flash drive
- Now, power OFF your Hisense TV and insert the USB into the USB port on your TV
- After that, turn on your TV and it will immediately scan its drive to find the software on the flash drive
- Follow the instructions on the screen to complete the setup process
- It will hopefully release your TV from the reboot loop
Reconnect all the connections
There might be some faulty connections (wired and wireless) to your Hisense TV that have caused this menace of “stuck in reboot loop”. So, it is time to inspect all the connections to your TV.
- Check the WiFi connection to your TV. You can reconnect the WiFi to your TV by disconnecting the WiFi network from your TV. Simply, restart the WiFi router and it will automatically unpair and reconnect to your TV again.
- Next, disconnect all the cables like HDMI cables, optical cables, streaming devices (sticks), flash drives, and other external devices connected to your Hisense TV.
- Next, connect all the wires properly back to their ports in your TV and check the issue.
- This trick can be useful in fixing your problem.
A faulty backlight can also be the reason for the frustrating reboot issue. It is quite easy to diagnose this. All you have to do is disconnect the mainboard from the power outlet.
Next, you will now plug the power plug of your TV directly into the power outlet and the backlight should start flashing a solid color. But, if the backlight doesn’t light up, the boot has failed.
Issues in elements on the mainboard like T-Con board or the power board are the main reason for this kind of problem. You can also get in touch with a TV mechanic to sort out the issue. If the warranty period is still valid, you can talk to customer care for repairing your TV with genuine parts.